Learn how to avoid this classic video resume mistake. And why? Because it’s all about human connection, even in a job search. Take it from Sheldon, VP Marketing & Strategic Initiatives of CMA NXT, who’s video resume we bet you can’t watch without feeling like you know him already. Be a fly on the wall as Steve Joordens, a Psychology Professor at the University of Toronto questions him further on why to focus on human skills also known as soft skills or transferrable skills, rather than technical skills in a video resume. Because at the end of the day, technical skills can be outdated rapidly, while you continue to develop your soft skills as the years go on in your career.